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Erroneous damage to electrical cables caused Atlasville power outages

Unannounced power outages in Atlasville, not to mention the duration thereof, seem to be a regular occurrence lately.

One of the residents in Melk Road told the Advertiser that the area’s power was out for approximately eight hours on November 3.

The following day, the power again went off for a couple of hours.

According to the complainant, the power outages have been ongoing for more than a month.

“It is so frustrating. We don’t get any notification or feedback from the Ekurhuleni metro,” said the complainant, who wishes to remain anonymous.

“Every time the power goes off, I phone the call centre and all they can tell me is that there’s a cable fault.”

According to the metro spokesperson, Themba Gadebe, the contractor that was used by the Parks Department to work in the vlei area in Atlasville, in Mercury and Star streets, erroneously damaged the electrical cables.

“This only became evident after the contractor left the site. The concern is that the cables are underground and it is difficult to determine if there will be no further surprises on the cables.

“Presently, the electrical pressure tests show that the cables are in order.

“However, we will do our best to ensure that the effect on the community of Atlasville is kept to a minimum.”

“In cases like this, we have to follow certain safety-testing procedures to test and isolate the fault and it takes about one hour before we know what the problem is and what needs to be done to restore power,” he said.

“However, when the outage is planned, we do communicate.”